When booking an appointment at Beyond Skin Medi Clinic, that time is set aside just for you, which means we may need to turn other clients away. While we understand that sometimes things happen and while we are truly sympathetic, We can no longer continue to absorb the costs of last minute cancellations and no shows.

A minimum of 24 hours notice is required for any cancellations and failure to provide this notice will result in a $50 late cancellation fee, payable at your next appointment.

If you cancel with less than 24 hours notice on more than two occasions, a deposit will be required to be paid before re-booking again. This deposit will not be refunded should you continue to not provide adequate notice for cancelling your appointment.

If you fail to show up to an appointment twice without any notice, you will not be re-booked.